The collapse of the travel industry during the Covid-19 epidemic
- 2020-08-22, 11:33:12
Looking at STA travel now being a CovidCasualty, alongside other travel industry casualties just before The Event and the ones which are inevitably to come, it does occur to me that travel industry casualties are of somewhat more reaching and significant social consequences than the retail sector’s and the hospitality sector’s casualties.
Arguably over the last few years the hospitality sector had been expanding far in excess of the capacity of the market to sustain that growth anyway — it was a bubble that was inevitably going to burst, and the casualties are arguably more of a market correction than an existential crisis. When All This Is All Over there will still be plenty of pubs and bars, cafés and restaurants, for people to go to, and the ones who survive The Event will do so as businesses which are more sustainable.
Little needs to be said that hasn’t been said at length about the state of the retail sector — people aren’t buying things from shops because shops aren’t selling things people want to buy when people want to buy them. Shops aren’t closing left, right, and centre, it’s just certain shops which are closing left, right, and centre — you can still buy clothes, perfume, food, and tech in shops, you just can’t buy them in many department stores anymore. You can still buy purses and shoulder bags in shops, you just can’t buy purses and shoulder bags in shops where the only distinguishing feature is they’ve got the name [...]
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It was another sad day for our town centres as it was announced, after going into administration a few days earlier, all 187 Jessops photography shops would shut at the end of the day, with the loss of 1,370 jobs.
The High Street is dying. Did The Internet kill it? No, it took its own life
- 2013-01-11, 08:35:28
Back 15 years ago, when I used to be considerably more into stills photography than I am now, Jessops on New Street in Birmingham was my favourite shop; they had knowledgeable staff, catered well for both digital and chemical photography, but best of all, they had a massive front window stacked up with a wide choice of second hand cameras, lenses, and other equipment, at a good choice of price ranges.
Then the New Street branch closed, to be replaced around the corner by the Jessops ‘World Camera Centre’, which curiously with a doubling of floorplate space had a fraction of the stock – and big second-hand front window being replaced by a small second-hand glass case.
More recently over the last year or so, whenever I’ve gone into the Jessops World Camera Centre I’ve found the customer experience incredibly frustrating. The print-it-yourself machines not working, the lack of basic stock available, the immense difficulty of attracting the attention of a shop assistant, and when that attention is finally attracted, the shop assistant not having the faintest idea what I’m talking about (“what’s a flash bracket?”), or the most usual response “oh, we don’t have any in stock right now – we’ll have to order one in”.
And it’s not just Jessops where [...]
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